5. EMPANELMENT PROCESS

What happens after I have submitted my application for empanelment?

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  • If you are interested in empanelment with us, you will be required to register yourself and get your email verified.  Following email verification, you will be able to login into your account to complete your application.
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  • At the application stage, you will be asked to upload their qualification and experience certificates.  Having received your application, it will be scrutinised, and all applications will be placed for shortlisting.
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  • Following verification of your qualification and supporting documents, your application will be accepted, and you will be notified to this effect. This process may take up to two weeks. If you have not heard from us until after two weeks of your application, it would be safe to assume that your application is not shortlisted on this occasion.
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  • Following this you will be invited to take an online self-shortlisting test.  You will receive an email from us inviting you to take the test.  A new Tab will open in your account for you to commence this test.  When you pass this test with 60% correct answers, you will short list yourself for a one-way video interview. 
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  • All shortlisted applicants will be sent a link for taking a Video Interview.  We use a third-party video interviewing application, called SPARK HIRE.  Spark Hire will send you a SMS and email and a unique ID, which will allow you to access your video interview.
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  • Video Interview will consist of a set of time bound questions and you will be required to record your responses within that time frame.  This tool will allow you 60 seconds to read the question and prepare your responses. On the lapse of first 60 seconds, your 90 seconds time for answering the question will automatically commence.  If you finish your answer before this time limit, you may click next to go to the next question, until you finish answering all questions.  Alternatively, the tool will proceed to the next question itself, if you take longer than one minute.
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  • Submission of Video Interviews will be allowed a few days, within which you will be required to submit your recorded interview. Failure to do so within the allowed time will automatically render your candidature invalid for empanelment.
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  • Your recorded interview will be sent to a panel of experts for evaluating your responses and give their individual ratings.
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  • Your score on collective average score of our expert panel together with your Test Score will constitute a final recommendation to the management of Insight Counselling Services.
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  • Based on these recommendations, the management will take a decision on your empanelment.
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  • All successful applicants will be notified about their successful empanelment and you will receive an offer of Empanelment from us.  When you accept this empanelment, you will be invited to participate in a two days Induction Programme.  You will be required to physically participate in this programme in person. 
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  • All applicants who have attended this Induction Programme, will be gain access to our online Counselling Practicing Portal.